48 hours notice is usually required for repeat prescriptions.

You may use the right-hand side of your computerised prescription order to re-order your drugs. Just tick the name of the appropriate drugs required, then you, or your representative, can leave this in the box at the surgery or post it to us. You can also order by letter to the surgery, including your name, address, date of birth and list of drugs you require.

You can also request a repeat prescription by direct email to:

Prescriptions.Z00491@gp.hscni.net

Please include your name, address, date of birth and a list of the drugs you require. 

***Please note that this designated email account is used for ordering prescriptions ONLY, any other requests should be telephoned into the surgery in the normal manner.***

You can also order your repeat prescription online via Patient Access. You will need to contact the surgery in person to obtain a patient ID before you can use the site for the first time. Photographic ID will be required for all patients wishing to use the online ordering service, and these must be collected in person by the patient only prior to being able to use Patient Access.

We no longer accept requests for repeat prescriptions by telephone as this increases the risk of mistakes occurring and can block more urgent incoming calls.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription fill in our medication query form.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, community pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.